Refund policy

Because our products are made to order, we do not accept returns or exchanges for incorrect size, color, or change of mind. If your item arrives damaged, defective, or there is an issue with the product, please contact us within 30 days of delivery so we can help resolve the issue.

You can always contact us for any return question at sadklownz17@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 

If your order arrives damaged, defective, or incorrect, please contact us at sadklownz17@gmail.com within 30 days of delivery. We may request photos or other information to help us evaluate the issue.

If we determine that a refund is appropriate, the refund will be issued to your original payment method. Please allow your bank or payment provider additional time to process and post the refund.